A colleague invited me to listen in on an informal class he was giving around what he studied for a UX certification. While listening in, I was inspired to adjust my process for this ISS Detector redesign I am doing as a personal project.
I’ve segmented each into how many parts, or blog posts, I think it will take me to cover each exercise properly. Because of my full-time jobs as a mum and BA, I’ve estimated about 2 weeks per part.
What has been done so far:
- The goal of the redesign was identified.
- Got a firm understanding of what features are included in competitive or alternative apps in the market.
What needs to be done:
Current State Analysis – 3 parts
- Same information gathered as was gathered for the competitive analysis
- Usability Review / Heuristic Expert Review
- See if multiple UXDs would want to take a crack at it. Integrate everyone’s input.
- UI flow diagram
- Information architecture / site map
User Research – 5-8 parts
- Determine Strategy first – This will determine exactly what techniques I use.
- What do I want to know?
- What would be the best way to do this within my constraints?
- Indirect techniques
- Look over reviews online
- App store reviews
- Brainstorm questions
- Create the survey
- Test it out – does it make sense?
- Where can I find the participants?
- Send out – elicit feedback
- Compile results
- Look over reviews online
- Direct techniques
- Interviews / Task observations
- Pick from participants of surveys
- Ask friends who are users
User Testing – 1 – 2 parts
- Using remote user testing sites
- See what issues users have
- Compile Data from research
- What insights are gathered?
Deliverables – 1-3 parts
- User journey
- Task analysis
- Primary nouns
- Gap analysis – user expectations vs current state
Information Architecture – 1 – 2 parts
- Card sorting tests – reach out to survey participants
- Gap analysis
- Card sorting results vs current state IA
Lessons learned so far – 1 part
- What worked / what didn’t work
- What to change
- What to keep doing
- I should do this earlier in the process as well.
Design – 4 – 6 parts
- Strategy from insights
- What needs to be worked on?
- Improve conversion?
- Delight users?
- Ideate – concept sketches
- Rate for feasibility
- Compile redesign alternatives to determine best option
Prototypes / mock-ups – 1 – 3 parts
- User testing on prototypes
Refine / Iterations – 2 – 4 parts
Compile Case Study – Final Step
- Using Oz Chen’s portfolio case study instructions
- Write it out first, then insert graphics / assets afterward
So this was what I came up with after I was inspired. Looking back, it seems a very task-heavy process. I may be adding tasks that are unnecessary, but perhaps I am unaware because of my inexperience. Or I am enthusiastic to try out different things, and this is a good opportunity to try everything out, even if it’s not necessary for the specific redesign goal of converting users of ISS Detector (free version) to purchase the add-ons.
I’d love to hear your feedback below!